In a disaster, number one priority is "Where are your people?"
I sat down with Neal Shelley, Deputy Expert Director for Service Operations U.S. Army Information Technology Agency. He was talking with Karlin Sue Bohnert, Chief Development Officer, VP Emeritus - Abercrombie & Fitch.
Shelley works at the Pentagon and his headquarters was at the point of impact during 9/11. He was on the opposite side of the building and didn't even feel the impact. Disasters became huge learning experience. And what Shelley learned from 9/11 is in order to deal with recovery operations you must know where your people are.
For more, check out all of Riverbed's Interop '09 Las Vegas coverage.
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